A one-off project leads to long-term trust

Often, a good relationship is forged following the successful completion of an initial assignment.

In this case, we were approached by a global biopharma company that focuses on CNS and immunology therapies. The business had a number of acquisitions (over thirty, in fact), and they needed a resource to check and update their statutory company books.

This needed to be completed within 20 working days.

Throgmorton set to work on the task, which involved checking and updating the hard copy records, inputting data onto an electronic database from the hard copy, and archiving documents. We reviewed the service address and confidentiality orders, and investigated the feasibility of web filing on the company’s behalf.

The project was completed on time and to the client’s satisfaction – leading them to appoint us as an ongoing company secretarial support service. That was back in 2005, and we still work with this client, providing a combination of bi-monthly site visits and remote off-site support.

Acting as assistant company secretary, our duties include day-to-day secretarial work for the client’s UK subsidiaries, processing annual returns, drafting and filing annual accounts, drafting ad hoc minutes and keeping their web-based secretariat system up-to-date.

Company Secretariat, Throgmorton: “By fulfilling the initial task, we demonstrated to this client that we could deliver what they needed on a day to day basis as well. Our relationship has solidified over the years, with Throgmorton providing a flexible service in line with this company’s changing needs.”

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"..Most importantly, their team is knowledgeable, efficient and extremely committed to excellent client service.."